FAQs
1. What is Cosmic Charms?
Cosmic Charms is a mystical online shop offering astrology-inspired prints, spiritual gifts, and cutesy celestial designs to brighten your space and soul.
2. Where do you ship?
We currently ship to the U.S. and select international locations. Shipping availability will be shown at checkout.
3. How long will it take to receive my order?
Orders typically process in 2-5 business days. Delivery times vary:
- U.S.: 5-10 business days
- International: 7-20 business days
4. Can I customize a product?
At this time, we do not offer customization. However, we’d love to hear your ideas for future designs!
5. What is your return policy?
As our products are made-to-order, we do not accept returns or exchanges unless the item arrives damaged or defective.
6. My order arrived damaged—what should I do?
We’re sorry! Please email us at support@cosmiccharmsboutique.com with your order number and photos of the damage within 7 days of receiving your order.
7. Do you offer digital downloads?
Yes! Some of our prints and products are available as digital downloads. Check the product description for details.
8. How can I contact you?
Feel free to reach out via our Contact Us page or email us directly at support@cosmiccharmsboutique.com. We’ll respond within 1-2 business days.
9. Do you offer gift options?
Yes! Add a gift note at checkout, and we’ll include a personalized message with your order.
10. How do I stay updated on new products and sales?
Subscribe to our newsletter or follow us on social media for the latest updates, exclusive offers, and cosmic inspiration!